Crewe Railway Exchange Opens

Today saw the opening of a brand new Starbucks, Subway and Greggs in Crewe, located conveniently by the railway station.


Everyone involved has done an amazing job. The stores look fantastic, we’ve got great teams in place and the tweets we’ve received from customers show just how excited locals and commuters are to have these offerings in place.

As usual, our colleagues were incredible on opening day and we are very proud that they’re now part of the team.

Well done everyone and best of luck for your opening weekend!

Not One But Two Starbucks Open Today!

Today was a very exciting day for us! Our first ‘clip-on’ Starbucks opened in Blackpool, so called because it’s part of our recently opened Blackpool petrol station.


The store looks fantastic and it was a hugely successful opening day, with the staff handing out goody bags to a waiting crowd of customers. The team were on great form and we couldn’t be prouder.

As if that wasn’t enough, our new Droitwich Starbucks also opened it’s doors.

It’s another great looking store and we’re so glad the sun showed up to help our new customers enjoy their drinks in the outdoor seating area.

And once again, we’ve got another fantastic team in place to make sure that everything goes smoothly.

Well done to both stores and thanks so much to everyone who worked so hard to get them open on time and to such high standards. We can’t wait to see what’s next!

Terrorism Response Procedures – Part 2

Further to our post earlier today, we’d like to take the time to remind all staff and colleagues of the procedures in place should a bomb threat take place.

In the event of a bomb threat, take the following action:

  • Stay calm. Don’t panic and don’t cause others to panic.
  • Carefully write down the EXACT words used, including any code words.
  • Try and ask the following:
  • Where exactly is the bomb placed?
  • When is it due to go off?
  • What does it look like?
  • What kind of bomb is it?
  • How did you get it into the building?
  • Dial 999 and ask for POLICE/FIRE SERVICE.
  • Evacuate the premises to a BOMB THREAT ASSEMBLY POINT – this must be at least 500 metres from the site – 5 minutes brisk walk, ideally an open space and away from glass/buildings. Brief your team on where this is. Display the Bomb Threat Location with your Fire Assembly Point location.
  • Cone off access to site.
  • Inform your Site Manager and Area Manager as soon as you can, following the escalation process if required.
  • Prevent people entering site/shop/restaurant and do not allow customers to return to their vehicles until the incident is over.
  • Do not return to site/shop/restaurant until the all-clear is given by the police.
  • Report the incident to the Petroleum Licensing Authority by telephone as soon as possible if you are a PFS.
  • Complete an Incident Form.

Thank you in advance for your ongoing commitment to safety within Euro Garages. Should anything change, we will inform you immediately.

Terrorism Response Procedures

By now, we’ve all heard of the horrific events that took place in Manchester on Monday night. We would once again like to extend our deepest sympathies to all those affected by the incident and in particular the victims and their families.

In light of these terrible events and the subsequent rise to CRITICAL status in the UK, we would like to take this opportunity to remind you all of the Euro Garages Terrorism Protocol: RUN-HIDE-TELL

In the event of an armed attack:

Escape if you can.
Consider the safest options.
Is there a safe route?
Can you get there without exposing yourself to greater danger?
Insist others leave you.
Leave belongings behind.

If you can’t RUN, HIDE.
Find cover from gunfire (e.g. substantial brickwork/heavy reinforced walls).
Cover from view does not mean you are safe – bullets go through glass, brick, metal and wood.
If you can see the attacker, they may be able to see you.
Be aware of your exits.
Try not to get trapped.
Be quiet, silence your phone.
Lock/barricade yourself in.
Move away from any doors.

Call 999 – what do the police need to know?
Location – where are the suspects?
Direction – where did you last see the suspects?
Descriptions – describe the attacker, numbers, features, clothing, weapons, etc.
Further information – casualties, type of injury, building information, entrances, exits, hostages, etc.
Escalate to SM/AM or Line Manager as soon as it is safe to do so.

Stop others from entering the building if it is safe to do so.

Later today, a further post will be published detailing the procedure to be followed if a bomb threat is received.

April’s Employees of the Month

Congratulations to April’s Employee of the Month Winners!

Peter, Tangmere Esso; Kylie, Bangor Esso; Muhammad, Regent Park Texaco; Jonathon, Burscough BP; Kathleen, Newmarket Esso; Sajeeth, Green Lane BP; Jon, Lomondgate Shell; Sehu, Viva Esso; Scott, South Anston Shell; Chloe, Markham Vale Shell; Christopher, Leeds Shell; Said, Aston Road BP; Mohammad, Denham Esso; Alice, Shavington Esso; Marie, Northgate Shell; Daryl, Kingshill Esso

20170530_104704Congratulations to John from Lomondgate!

Egle, Denham Greggs; Katie, Trent Greggs; Sarah, Hartlebury Greggs; Muhammad, Shoppenhanger Greggs; Vicky, Larkhill Greggs; Georgios, Cleckheaton Starbucks; Jordan, Mirfield Starbucks; Rebecca, Rivington Starbucks Starbucks; Stephanie, Bickerstaffe Starbucks; Sam, Matrix Starbucks; Patrik, Preston East Starbucks; Kenneth, Simonside Starbucks; Nikolas, Dumfries Starbucks; Carl, Ross Spur Starbucks; Caitlin, Stonehouse Starbucks; Collette, Crosshands Starbucks; Chloe, Hellingley Starbucks; Georgia, Stansted Starbucks; Louise, Rivenhall Starbucks; Charley, Worksop Starbucks; Bethany, Centurion Starbucks; Chelsea, Markham Vale Starbucks; Darci, Kinmel East Starbucks; Lindsey, Oakwood Gate Starbucks; Jack, Shrewsbury Starbucks; Robert, Ludlow Starbucks; Cassie, Rhostyllen Starbucks; Ryan, Northop Hall LC; Chelliah, Heathrow North Subway: Andrade, Shoppenhanger Subway; Andrew, Hanford Subway; Samantha, Holditch Subway; Nadine, Primley Subway; Andrew, Oswestry Subway; Ashley, Gowy Subway; Almira, Bellfields Subway; Sarah, Aldersbrook Subway; Awais, Dacorum Subway; Jordan, Ashton Road Subway; Emma, Rothwell Subway; Tyne, Eye Green Subway; Leah, Newtown Subway; Eniko, Bickerstaffe Subway; Damion, Calder Park Subway; Zoe, Hexham Subway; Charlie, Churchill Subway; Jason, Nether Green Subway; Eniko, Circle Subway

As usual, our Employees of the Month each receive gift vouchers and a hearty congratulations from us.

Remember, if you do win Employee of the Month and would like your photo featured here (I don’t know why you wouldn’t!), then let your Area Manager know and make sure they give us a nudge.

March’s Employees of the Month

Congratulations to March’s Employee of the Month Winners!

Theresa, Stoneycroft Esso; Lisa, Treffynnon Shell; Chris, Farnworth Shell; Mohammed, Aston Way Esso; Roy, Pinewood Esso; Sarah, Ashington Shell; Haydn, Burscough BP; Virginia, Wimborne Esso; Alexie, Currock Esso; Muhammed, Sheepcot Esso; Mehboob, Oadby BP; Abdul, Great Moor Esso; Mohmedhanif, Beehive BP; Mihaela; Baynards Green Esso; Shelley, Stafford South Esso; Matthew, Broadway Esso

Haydn Phillips Employee of the Month Picture

Congratulations to Haydn from Burscough!

Alice, Rivington South Starbucks; Jodie, Beehive Starbucks; Elizabeth, Ring Road Starbucks; Hollie, Monmouth North Starbucks; Kirk, Ross Starbucks; Ryan, Cross Hands Starbucks; Rebecca, Bickerstaffe Starbucks; Hollie, Matrix Starbucks; John, Scot Lane Starbucks; Joseph, Capel St Mary’s Starbucks; Ria, Canterbury Starbucks; Indya, Kettering Starbucks; Leonie, Speke Starbucks; Katie, Runcorn Starbucks; Yasmin, Red Ensign Starbucks; Elizabeth, Cockermouth Starbucks; Kayleigh, Thinford Starbucks; Samantha, Consett Starbucks; Max, Battlefield Starbucks; Samuel, Whitchurch Starbucks; Ruth, Wrexham Road Starbucks

Elvy, Clockhouse Subway; Mohammad, Shoppenhanger Subway; Latham, Hazel Grove Subway; Ebony, Hazel Grove Subway; Petra, Uttoxeter Subway; Sharon, Stoke Road Subway; Zoe, Deeside Subway; Luke, Red Ensign; Luke, Newmarket Subway; Callum, Rivenhall Subway; Connor, Greatbridge Subway; Ingrida, Windgreen Subway; Callum, Motorway Subway; Michaela, Lomondgate Subway; Adnan, Adams Corner Subway; Theyamathy, Shoppenhanger Subway; Mark, St James Subway; Kirsty, Ruddington Subway; Jamie, St James Park Subway; Jade, Hexham Subway; Carol, Markham Vale Subway; Andrea, Heath Subway; Emily, Rothwell Subway; Fatima, Cherwell Valley Subway; Kimberley, Scot Lane Subway; Kieran, Calcutt Subway; Amanda, Ross Subway; Niralsinh, Belmont Greggs; Poppy, Sugarbrook Greggs; Sarah, Banbury Greggs; Madiha, Bellfields Greggs

As usual, our Employees of the Month each receive gift vouchers and a hearty congratulations from us.

Remember, if you do win Employee of the Month and would like your photo featured here (I don’t know why you wouldn’t!), then let your Area Manager know and make sure they give us a nudge.