We’ve had an email from a customer, Victoria:
“I would like to say what a pleasant girl Claire who works in Greggs at the petrol station in Hexham is. I come into the store every morning and lunch time for food (I now class myself as a regular as Claire would say) and I am always greeted with a smile and a good old chin wag and this really cheers me up on an early start. Claire knows what her customers like as on Sunday I came in and she was working and was as happy as Larry serving her customers (regulars I took it) as she has a good rapport with everyone. As a manager myself I would hope my staff made me as proud as you should be for having a happy member of staff.
(Though one day i will be extremely poor as she has the gift of the gab in making me purchase more).
I hope you pass my comments on as I know staff get a boost from hearing good feedback, which is not often enough.”
Thanks to Victoria and well done to Claire at Hexham.