This week we’re talking about how to identify emails that could cause harm to your computer.

These are points that you’re probably already familiar with, but it’s important to remind yourself of them every now and again to make sure that, if an unexpected email does arrive, you are able to recognise it and delete it.
The most common features of a fraudulent email are:

1. Unofficial or unusual “from” address.
2. “Urgent action required”
3. Link to a website, sometimes with a request for ‘bill payment’.
4. Unexpected attachment.

If you do receive an email that you feel meets any of these criteria, do not open any of the attachments or links contained within it.

Instead, please delete the email or emails from both your inbox and deleted items folder.

If you do open any attachments or click any links, please contact the IT Help Desk as soon as possible so that they are able to identify and address any resulting symptoms.

If you have doubts about the legitimacy of an email, the IT Help Desk are also available to answer any questions or verify any senders.