Once again, we have been made aware that sites are receiving unsolicited calls from people claiming to be from Microsoft or other large companies.
During these calls, they attempt to gain access to the computer by requesting that staff type in certain commands on the back office PC.
If you receive one of these calls, please inform them that you need to check with head office and hang up.
In the past, our sites have done the right thing and informed the caller that they could not do what they asked, only to be met with abuse and foul language – we absolutely don’t want any of our colleagues to deal with this, so please do not stay on the phone any longer than you have to in these situations. The key is to identify as quickly as possible that the call is not legitimate, and the easiest way to do that is to check with us.
Any company that we work with will be more than happy for you to double-check and give them a call back.