By now, we’ve all heard of the horrific events that took place in Manchester on Monday night. We would once again like to extend our deepest sympathies to all those affected by the incident and in particular the victims and their families.

In light of these terrible events and the subsequent rise to CRITICAL status in the UK, we would like to take this opportunity to remind you all of the Euro Garages Terrorism Protocol: RUN-HIDE-TELL

In the event of an armed attack:

RUN
Escape if you can.
Consider the safest options.
Is there a safe route?
Can you get there without exposing yourself to greater danger?
Insist others leave you.
Leave belongings behind.

HIDE
If you can’t RUN, HIDE.
Find cover from gunfire (e.g. substantial brickwork/heavy reinforced walls).
Cover from view does not mean you are safe – bullets go through glass, brick, metal and wood.
If you can see the attacker, they may be able to see you.
Be aware of your exits.
Try not to get trapped.
Be quiet, silence your phone.
Lock/barricade yourself in.
Move away from any doors.

TELL
Call 999 – what do the police need to know?
Location – where are the suspects?
Direction – where did you last see the suspects?
Descriptions – describe the attacker, numbers, features, clothing, weapons, etc.
Further information – casualties, type of injury, building information, entrances, exits, hostages, etc.
Escalate to SM/AM or Line Manager as soon as it is safe to do so.

Stop others from entering the building if it is safe to do so.

Later today, a further post will be published detailing the procedure to be followed if a bomb threat is received.